Job Summary Freshers / Experienced Candidates We are looking for a Collection Executive to manage customer follow-ups and ensure timely repayment of outstanding loan amounts. The role involves handling customers through calls, maintaining proper follow-up records, and achieving assigned collection targets.

Key Responsibilities • Contact customers through phone calls regarding pending/outstanding payments.

• Follow up with customers on PTP (Promise to Pay) commitments and ensure timely payment.

• Achieve assigned daily, weekly, and monthly collection targets.

• Maintain accurate records of customer interactions, commitments, and collections.

• Handle customer queries professionally and provide appropriate payment-related information.

• Follow the company’s collection process, policies, and communication guidelines.

• Escalate difficult or unresolved cases to the Team Leader/Reporting Manager.

• Ensure professional and respectful communication with customers at all times.

• Submit daily collection and follow-up reports as required.

Key Performance





Indicators (KPIs) • Collection Amount • PTP Achievement & Completion • Cases Handled • Target Achievement • Follow-up Effectiveness • Quality and Accuracy of Customer Records Requirements • Good communication and convincing skills.

• Basic knowledge of computers and MS Office.

• Ability to handle customer conversations professionally.

• Target-oriented and willing to work in a fast-paced workplace.

• Freshers can apply.

• Knowledge of Hindi, Kannada, English, or other regional languages will be an advantage.

Working Conditions • No field visits required.

• Work is primarily office-based and through calling/online communication.

• Working schedule as per company policy.

Skills Communication | Negotiation | Customer Handling | Follow-up | Target Orientation | Problem Solving | Basic Computer Skills

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Collection Executive (Koramangala)
🏢 Vizzve Microseva Foundation
📍 Koramangala