Company Description NovaArch Academy is a career-focused Interior & Exterior Design Training Institute based in Kozhikode, Kerala, backed by Silvan Business Group. The academy provides industry-oriented training that combines hands-on practical learning with advanced design technologies. Learners gain experience with leading software such as AutoCAD, Rayon, InDesign, SketchUp, Lumion, V-Ray, Enscape, and D5 Render.

By integrating AI and VR into the curriculum, NovaArch Academy prepares students to become skilled, confident, and industry-ready design professionals. The institute is dedicated to shaping future designers through an immersive and cutting-edge learning environment.

Role Description This is a full-time, on-site Client Relationship Executive role based at NovaArch Academy in Kozhikode.

The Client Relationship

Executive will manage day-to-day interactions with prospective and current students, parents, and partners, ensuring a positive and professional experience at every touchpoint.

Responsibilities include responding to inquiries, conducting follow-ups, coordinating admissions processes, and maintaining accurate records of client interactions. The role involves supporting marketing and outreach initiatives, scheduling and organizing meetings or campus visits, and gathering feedback to improve services.





The Client Relationship

Executive will collaborate with academic and administrative teams to address client needs, resolve issues promptly, and build long-term relationships that support the academy’s growth.

Qualifications

- Candidates should possess strong Business Relationship Management and Account Management skills to oversee client portfolios and support institutional growth.
- Candidates should possess excellent Client Relations and Relationship Building skills to create trust, maintain engagement, and ensure client satisfaction.
- Candidates should possess clear and professional Communication skills, including active listening and confident spoken and written interaction.
- Candidates should ideally have experience in education or training services, with familiarity in counseling or admissions processes considered an advantage.
- Candidates should possess strong organizational and time-management skills, proficiency in basic office software and CRM tools, and the ability to work collaboratively in a team environment.
- A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, along with a customer-focused mindset and willingness to work in office in Kozhikode.

📌 Client Relationship Executive (Kozhikode)
🏢 NovaArch Academy
📍 Kozhikode