– Client Coordination Executive

Company: Her Second Innings

Experience: 2+ Years

Employment Type: Full time

Location: Bangalore

We are looking for a proactive and results-oriented Client Coordination Executive to manage client relationships, drive timely interview scheduling, increase interview opportunities across client panels, and coordinate candidate onboarding and background verification (BGV).

The candidate will serve as a key point of contact between clients, hiring managers, recruiters, candidates, and internal operations teams. The role requires strong client management skills, proactive follow-ups, and the ability to build trusted relationships with clients to improve interview turnaround time, increase interview opportunities, and ensure smooth recruitment delivery.

Key Responsibilities:

1. Client Management & Relationship Building

Build and maintain strong relationships with clients, hiring managers, and interview panels.

Proactively engage with clients to understand hiring priorities, open requirements, interview capacity, and upcoming opportunities.

Follow up regularly with clients to expedite interview scheduling, pending feedback, and candidate selection decisions.

Work closely with client stakeholders to generate more interview opportunities and increase candidate interview throughput across different panels.

Identify opportunities to improve client engagement, hiring coordination, and recruitment turnaround time.

Conduct regular follow-ups and review discussions with clients to understand hiring progress and address process bottlenecks.

Maintain client communication records, trackers, and recruitment status reports.

2. Interview Scheduling & Coordination

Coordinate with clients, hiring managers, and interview panels to schedule interviews promptly.

Proactively follow up with clients to secure interview slots for submitted candidates.





Drive interview scheduling within agreed timelines and minimize delays between profile submission and interview.

Maintain regular communication with candidates to confirm availability and interview readiness.

Share interview schedules, meeting links, and relevant instructions with candidates.

Send interview reminders and ensure candidate attendance.

Follow up with client panels for timely interview feedback and next-round schedules.

Coordinate rescheduling, manage interview cancellations, and follow up on missed interviews.

Track interview conversion, pending schedules, and feedback status to ensure timely closure.

3. Recruitment Coordination & Interview Pipeline Management

Monitor candidate progress from profile submission through interviews, selection, and onboarding.

Coordinate with recruiters to prioritize profiles based on client requirements and interview availability.

Maintain interview trackers with submission dates, interview stages, feedback, and next steps.

Identify candidates awaiting interviews or feedback and proactively drive follow-ups with clients.

Work with internal recruitment teams to ensure candidate availability and readiness.

Prepare regular reports on interview schedules, pending feedback, selection status, and hiring progress.

4. Candidate Onboarding

Coordinate onboarding activities for selected candidates.

Collect and validate required candidate documents.

Follow up with candidates and client teams on pending documentation and joining formalities.

Coordinate joining dates, onboarding schedules, and status updates.





Maintain accurate onboarding records and follow up until successful joining.

5. Background Verification (BGV) Coordination

Initiate and track BGV requests for selected candidates.

Coordinate with candidates to collect the required documents and information.

Liaise with BGV vendors and internal teams to monitor verification progress.

Follow up on pending checks, discrepancies, and additional documentation requirements.

Escalate delays or discrepancies to the appropriate stakeholders.

Maintain BGV trackers and provide regular status updates while ensuring confidentiality.

Required Skills

2–4 years of experience in client coordination, client management, recruitment coordination, HR operations, or staffing operations.

Strong client relationship management and stakeholder engagement skills.

Proven ability to drive follow-ups and expedite interview scheduling.

Excellent verbal and written communication skills.

Ability to engage with hiring managers and interview panels to generate interview opportunities.

Experience coordinating recruitment activities, candidate interviews, and hiring workflows.

Strong follow-up, negotiation, and problem-solving skills.

Proficiency in MS Excel, email communication, and recruitment trackers.

Ability to manage multiple clients, candidates, and priorities simultaneously.

Knowledge of candidate onboarding and BGV processes is preferred.

Key Performance Indicators (KPIs)

Interview scheduling turnaround time.

Number of interviews scheduled and completed.

Interview opportunities generated across client panels.

Timeliness of client feedback and follow-ups.

Candidate interview attendance and interview conversion rate.

Onboarding completion within agreed timelines.

BGV coordination and closure turnaround time.

Client satisfaction and quality of stakeholder communication.

📌 Client Coordination Executive (Bangalore Metropolitan Area)
🏢 Her Second Innings
📍 Bangalore Metropolitan Area