Excellent opportunity for customer support professionals to work in a premium International Banking Chat Process based in Sector 62, Noida. This role requires managing customer queries via chat, providing accurate resolutions, and delivering an exceptional customer experience.

Eligibility & Requirements

- Experience: Minimum 6 months of relevant experience in Chat, Blended, or Voice International Customer Support roles.
- Education: Open to both Graduates and Undergraduates.
- Communication: Excellent verbal and written communication skills (C1/C2 proficiency level).
- Shifts: Must be comfortable with Rotational Night Shifts.
- Work Schedule: 5 days working with 2 rotational days off.

Both-side cab facility provided for secure and easy commuting.



Salary & Compensation

6 to 11 Months Experience:

- CTC: 4.0 LPA
- 12 to 23 Months Experience:
- CTC: 4.75 LPA
- 24 Months or Above Experience:
- CTC: 5.2 LPA

Key Responsibilities

- Manage and resolve banking customer interactions efficiently via chat channels.
- Handle user queries with high professionalism, accuracy, and empathy.
- Maintain strict adherence to banking quality, privacy, and compliance standards.
- Document customer interactions and necessary follow-up actions systematically.

📌 Chat Support Executive || International BPO || MNC, Noida
🏢 Red Hibiscus Info Solutions
📍 Noida