Company Description Medcity International Academy (MIA) is a premier professional training and coaching institution headquartered in Kannur, Kerala, India, with multiple centers across Kerala and Karnataka. It is recognized as a leading provider of English language proficiency and professional assessment test training, focusing on international exam success and global employability. MIA delivers high-impact preparatory programs for a wide range of language tests and healthcare licensure exams, supported by experienced and globally certified trainers.

The Academy combines evidence-based teaching methods, digital tools, personalized coaching, language labs, mock examinations, and app-based learning to support both online and classroom learners. Its mission is to expand global opportunities for professionals and students across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.

Role Description The Center Manager is responsible for overseeing the day-to-day operations of the Medcity International Academy center in Thrissur in a full-time, on-site capacity. This role includes managing academic and administrative activities, supervising staff and trainers, and ensuring that classes, assessments, and student support services run smoothly.

The Center

Manager will monitor student enrollment, engagement, and outcomes, coordinate schedules and resources, and maintain high standards of service quality and learner satisfaction. This position also involves implementing institutional policies, reporting performance metrics,



supporting marketing and outreach initiatives, and liaising with headquarters and other centers to ensure alignment with MIA’s mission and standards.

Qualifications

- Candidates should possess strong center and operations management skills, including staff supervision, scheduling, resource allocation, and process improvement.
- Candidates should possess solid people management and leadership abilities, with experience in team coordination, performance monitoring, and conflict resolution.
- Candidates should possess excellent communication and interpersonal skills for interacting with students, families, trainers, and external stakeholders.
- Candidates should possess customer service and student support skills, with a focus on learner satisfaction, guidance, and issue resolution.
- Candidates should possess basic financial and administrative skills, including budgeting oversight, reporting, and adherence to institutional policies.
- Candidates should possess familiarity with educational or training environments, preferably in language proficiency, test preparation, or healthcare/professional training.
- Relevant academic qualification such as a bachelor’s degree in management, education, business administration, or a related field is preferred.
- Proficiency in using digital tools, learning management platforms, and office software, along with the ability to adapt to new technologies, is beneficial.
- Strong organizational skills, attention to detail, and the ability to work in a rapid-paced, target-driven environment are essential.

📌 Center Manager (Thrissur)
🏢 Medcity International Academy
📍 Thrissur