– Center ManagerCompany: Dezire Clinic

Position: Center Manager

Location: Bangalore – Jayanagar, Electronic City & Koramangala

Experience: 3–5 Years

Industry: Healthcare / Dermatology / Aesthetic / Hair Transplant

Employment Type: Full-Time

Job SummaryWe are looking for an experienced, dynamic and result-oriented Center Manager to manage the overall operations of our Bangalore clinics. The candidate will be responsible for driving business growth, achieving revenue targets, managing clinic teams, ensuring excellent patient experience and maintaining operational efficiency.

The selected candidate may be assigned to any one of our three branches based on business requirements.

Key Responsibilities1. Clinic Operations & Administration

- Manage day-to-day clinic operations and ensure smooth functioning.
- Coordinate with doctors, consultants, sales executives and front-desk staff.
- Maintain clinic hygiene, infrastructure and service standards.
- Ensure adherence to company policies and operational SOPs.
- Manage staff attendance, duty rosters and administrative activities.

2. Sales & Revenue Management

- Drive monthly sales and revenue targets.
- Monitor leads, patient footfall, consultation bookings and treatment conversions.
- Develop strategies to improve lead conversion and business performance.
- Ensure timely follow-ups of prospective patients.
- Monitor daily collections and cash management.
- Identify opportunities to increase revenue and patient retention.

3. Team Management

- Lead, supervise and motivate the clinic team.
- Monitor individual employee performance and productivity.
- Conduct regular team meetings and performance reviews.
- Train and guide team members to achieve business targets.
- Ensure effective coordination between all clinic departments.

4. Patient Experience Management





- Ensure high standards of patient service and satisfaction.
- Handle patient complaints, feedback and escalations.
- Monitor patient follow-ups and appointment management.
- Coordinate with doctors to ensure a smooth patient journey.
- Build strong patient relationships and encourage repeat visits.

5. Reporting & MIS

- Prepare daily, weekly and monthly business reports.
- Track sales, revenue, lead conversion and collection performance.
- Monitor clinic expenses and inventory requirements.
- Share regular performance updates with senior management.

Candidate Requirements
- Graduate in any discipline; MBA/PGDM preferred.
- 3–5 years of experience in clinic, hospital, dermatology, cosmetology, hair transplant or aesthetic center management.
- Strong experience in sales, operations and revenue management.
- Proven ability to manage and motivate teams.
- Excellent communication, leadership and interpersonal skills.
- Proficiency in MS Excel, CRM and MIS reporting.
- Target-oriented with strong problem-solving abilities.

Key Performance Indicators (KPIs)
- Monthly revenue target achievement.
- Lead-to-consultation conversion.
- Consultation-to-treatment conversion.
- Patient satisfaction and retention.
- Team productivity and target achievement.
- Operational efficiency and compliance.
- Collection management and expense control.

Preferred CandidateCandidates with prior experience in dermatology clinics, hair transplant centers, cosmetic surgery clinics, aesthetic clinics or premium healthcare and wellness centers will be preferred. Job Details
- Company: Dezire Clinic
- Department: Clinic Operations / Sales
- Job Type: Full time
- Experience: 3–5 Years
- Location: Bangalore
- Branches: Jayanagar, Electronic City & Koramangala
- Salary: As per experience and industry standards, plus performance-based incentives.

📌 Center Manager (Gurugram)
🏢 Dezire Clinic
📍 Gurugram