– Business Manager (Operations)

Location: Guwahati, Assam

Job Purpose

To oversee and manage the day-to-day operations of multiple retail stores, ensuring smooth functioning, operational efficiency, customer satisfaction and adherence to company policies and standards.

Key Responsibilities

- Oversee daily operations of all retail stores.
- Ensure smooth store functioning and adherence to operational standards.
- Monitor store performance and operational targets.
- Manage inventory, stock movement, audits and reconciliation.
- Ensure proper manpower planning, staff attendance and discipline.
- Coordinate with Store Managers to address operational issues.
- Monitor customer service standards and ensure timely resolution of complaints.
- Coordinate with HO and other departments for operational requirements.
- Ensure compliance with company policies,



processes and statutory requirements.
- Conduct regular store visits and review operational performance.
- Identify operational gaps and implement process improvements.

Candidate Profile

- Graduate in any discipline; MBA will be an added advantage.
- Minimum 5–8 years of experience of Handling retail store operations is mandatory.
- Experience in handling multiple retail stores will be preferred.
- Solid leadership, team management and problem-solving skills.
- Good communication, coordination and reporting skills.
- Willingness to travel between stores in Guwahati.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Business Manager (Guwahati)
🏢 SURYA BUSINESS
📍 Guwahati