BUSINESS DEVELOPMENT & CRM MANAGER

Location: Mumbai, flexible-hybrid (on site as required)

Reporting to: Founder

About the Role

Pique is looking for a people-oriented, tech-savvy and proactive person to drive business development, customer engagement and CRM. You’ll build relationships with corporate and community partners, manage our digital customer touchpoints and lead event coordination.

A excellent opportunity for someone who loves hospitality and wants to take ownership in a growing business.

Key Responsibilities

Business Development: Reach out to offices and corporates to build relationships and generate business for dine-in and private events.

Partnerships: Manage day-to-day relationships with corporate clients and community groups that work with Pique as a venue partner.

CRM & Digital: Manage WhatsApp Business campaigns, customer database communication,

website updates and online reviews across platforms.

Events: Be the main point of contact for events, private parties and brand/community collaborations, coordinating clients, vendors and internal teams from enquiry to execution.

Social Media & PR: Support day-to-day social media requirements, shoots and content coordination,



working with Pique’s marketing and PR agencies.

Expense Tracking: Track event, marketing and PR expenses, maintain simple budgets and expense records, and flag additional or unexpected costs.

General Coordination: Work closely with the Founder and team to ensure follow-ups and initiatives are carried through.

Candidate Profile

- 1–3 years’ experience in business development, sales, customer relations, events,

marketing or hospitality.
- Excellent communication and people skills; confident speaking to customers, corporates and partners.
- Tech-savvy, comfortable with WhatsApp Business, CRM tools, social platforms and online systems.
- Commercially minded, with an ability to build relationships, spot opportunities and drive sales.
- Organised, proactive, dependable and comfortable juggling responsibilities.
- Genuinely passionate about hospitality; a team player who is eager to learn and take ownership.

Growth The role offers close interaction with the Founder and the opportunity to take ownership across business development, partnerships, CRM and events, with room to grow as Pique expands.

📌 BUSINESS DEVELOPMENT & CRM MANAGER (Mumbai)
🏢 Chuggle by SG
📍 Mumbai