Role & responsibilities

- Security & Inspection

- Customer & Operational Support:

- Guide customers gently through basic machine operations without handling their cash, PINs, or cards directly.

- Log daily footfall, machine status, downtime events, and maintenance requests in a physical or digital logbook.

- Vendor & Technical Coordination:

- Coordinate site visits with service engineers for First Line Maintenance or Second Line Maintenance

- Assist cash-in-transit or replenishment teams during scheduled cash-loading operations.

- Immediately report technical faults, cash-outs, power failures, or vandalism to the supervisor or helpdesk.

Preferred candidate profile

- Education: Any Basic graduation degree .

- Technical Skills: Basic understanding of ATM machine indicators, error codes, and minor troubleshooting.

- Soft Skills: Good interpersonal and communication skills to interact politely with customers.

- Working Hours: Duty hours will be 8AM to 8PM.

Perks and benefits

- Adaptable schedule

- Paid sick time

- Paid time off

📌 Banking Service Point Supervisor (Aluva)
🏢 Bhadal Pay Fintech
📍 Aluva