Experience: 712 Years

Location: Hyderabad

Work Mode: 5 days from Office

Role Type: Transition Management | US-to-India Service Transitions

Role Overview

We are looking for an experienced Assistant Transition Manager to lead and execute end-to-end service and project transitions, primarily involving the migration of non-IT processes from the US to India. The role will be responsible for ensuring seamless knowledge transfer, effective stakeholder coordination, minimal business disruption, and successful handover of transitioned processes into steady-state operations.

The ideal candidate should have robust transition planning, governance, risk management, client management, and execution capabilities, along with experience managing medium to large-scale transitions.

Role & responsibilities

- Plan, lead, and execute end-to-end transitions for medium to large-scale deals, ensuring smooth delivery and minimal service disruption.
- Define transition objectives, success criteria, deliverables, and timelines in alignment with onsite and internal stakeholders.
- Develop and manage detailed transition plans covering knowledge transfer, process migration, IT application access, reporting, resource readiness, and RAID management.
- Lead Knowledge Transfer (KT) activities with subject matter experts (SMEs), ensuring comprehensive coverage of process and operational requirements.
- Monitor KT effectiveness, identify knowledge gaps, and implement corrective actions.




- Coordinate with onsite, delivery, and operations teams to ensure timely execution of transition milestones.
- Review and ensure quality of transition documentation, including process maps, Standard Operating Procedures (SOPs), and process guidelines.
- Drive transition milestones, including kick-off, knowledge transfer, ramp-up, go-live, tollgate reviews, and final handover.
- Identify, assess, and mitigate transition risks and issues; maintain RAID logs and escalation mechanisms.
- Provide regular transition status updates, progress reports, and governance reviews to stakeholders and leadership.
- Conduct go/no-go assessments and ensure successful service acceptance into steady-state operations.
- Capture lessons learned and contribute to continuous improvement of transition frameworks and methodologies.

Preferred candidate profile

- 712 years of overall experience, with at least 5 years in Non-IT Transition Management.
- Proven experience managing medium to large-scale transitions from the US or other international locations to India.
- Hands-on experience in Knowledge Transfer planning, service migration, client onboarding, and operational handover.
- Experience managing multiple transition workstreams, stakeholders, timelines, risks, and deliverables.
- Exposure to global delivery models, shared services, or GCC environments would be beneficial.

📌 Assistant Transition Manager (Hyderabad)
🏢 IndiHire Consultants
📍 Hyderabad