Hiring: Customer Quality Engineer | Manesar | Automotive Manufacturing

Are you passionate about solving complex quality challenges and driving customer satisfaction in the automotive industry?

We are looking for a Customer Quality Engineer to join our team in Manesar and play a key role in managing customer quality concerns, root cause analysis, and continuous improvement initiatives.

? Location - Manesar, Haryana ? Experience- 6-9 Years? Education- B.E./B.Tech Full Time

? Industry

Automotive Manufacturing

? Preferred Certifications

- IATF 16949
- Six Sigma (Green Belt/Black Belt)

Key Responsibilities ✅ Lead customer complaint resolution using structured problem-solving methodologies:

- Why-Why Analysis
- Fishbone Diagram
- Fault Tree Analysis (FTA)
- 8D Methodology
- 7 QC Tools

✅ Review and evaluate:

- Engineering Drawings
- Process Flow Diagrams (PFD)
- PFMEA
- Control Plans
- Work Instructions (WI)

✅ Manage:
- Customer complaints
- Zero KM issues
- Field failures
- Warranty concerns from Automotive OEMs





✅ Collaborate with Manufacturing, Production, Engineering, and Cross-functional teams to implement corrective and preventive actions. ✅ Support Quality Management System (QMS) activities and ensure compliance with IATF 16949 requirements.

✅ Conduct internal audits, quality trend analysis, customer reporting, and management presentations.

✅ Leverage Advanced Excel and PowerPoint for quality data analysis and reporting.

Ideal Candidate

✔ Robust experience in Customer Quality within Automotive Manufacturing

✔ Hands-on exposure to OEM customer interactions

✔ Expertise in PFMEA, Control Plans, Root Cause Analysis, and QMS

✔ Strong communication, problem-solving, and stakeholder management skills

? Interested candidates can share their updated resume along with:

- Current Organization
- Total Experience
- Current CTC
- Expected CTC
- Notice Period
- Current Location

📌 Assistant Quality Assurance Manager (Manesar)
🏢 Taggd
📍 Manesar