- Service operations requirements in HVAC Field experience.
B. primary DUTIES:
1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs
- Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical
- Maintaining RT/TAT, PM adherence &
- FTR to achieve cost reduction
- Attaining Appreciation letters towards customer satisfaction
- Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad
- Implementing Predictive analysis and current service
- Timely LNM execution for revenue generation
- Monitor and groom team working through associates/third party
- Has to be a self-motivated person and should take initiatives
- Achieving customer satisfaction by improving RT/TAT&
- PM adherence
- Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M;
- Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers
- Managing team of engineers &
- Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites
C. Education, Technical Skills, knowledge and experience
1. B.E. / B.Tech. / Diploma (Engineering)
- 8+ Min experience in HVAC&R; industry with service profile
- Knowledge &
- Hands on experience in Screw, Centrifugal chillers
- Knowledge of Electrical
- Good communication and Presentation Skills
- Knowledge of MS-Office
- Skill to manage the team of Engineers /Technicians