About D'strict d'strict is a design company that creates innovative spatial experiences by developing content with digital media technology. Since its establishment in 2004, d'strict has remained at the forefront of technological advancement — delivering custom-developed media content (Commercial Service), licensing media art content, and operating its own exhibition venues (Art Service).

d'strict is the creator of numerous highly-acclaimed public art projects, including at K-Pop Square in Seoul and at Times Square, New York. The company has earned multiple domestic and international design awards — including the iF Design Award — for its innovative creative capabilities.

ARTE MUSEUM

ARTE MUSEUM is an immersive media art exhibition space presented by d'strict, acclaimed for the landmark public media art installation 'WAVE' at COEX in Seoul. Exhibits center around the theme 'ETERNAL NATURE,' reinterpreting the elements and spaces of the natural world as large-scale immersive media art. Through the fusion of cutting-edge digital media technology and visual creativity, each artwork captures nature's eternal qualities — allowing visitors to experience nature unconstrained by time and space.

Launched in Jeju, South Korea in September 2020, ARTE MUSEUM has since expanded to major cities worldwide — including Las Vegas and New York — attracting a cumulative total of over five million visitors and earning several global design awards, including the iF Design Award.

Position Details

Position Title: Technical Operations Team Leader

Employer: ARTE MUSEUM New York

Reports To: General Manager, ARTE MUSEUM New York

Location: New York, NY (Onsite, 5 days per week)

Employment Type: Full-Time, Salary-Exempt

Compensation: $90,000 – $95,000 annually

Position Summary The Technical Operations Team Leader is responsible for the operation, configuration, installation, and maintenance of all media equipment at ARTE MUSEUM New York — including projectors, media servers, audio systems, video monitors, network infrastructure, and exhibition facilities. This role leads the technical operations team, ensuring that all digital content and live experiences are delivered at the highest quality.

The ideal candidate brings hands-on expertise in audio/visual systems,



solid troubleshooting instincts, and the leadership ability to coordinate a team in a fast-paced, high-visibility environment.

Duties &

- Responsibilities

- System Management &
- Team Coordination
- Oversee overall command, coordination, and management of the technical operations team
- Lead problem-solving and decision-making across the team; support skill development and workload distribution
- Collaborate with the General Manager and relevant departments to ensure technical readiness for exhibitions and events
- Audio/Visual Equipment &
- Facility Maintenance
- Oversee the maintenance and operation of all systems and facilities, ensuring smooth and efficient functionality at all times
- Monitor and resolve equipment issues or malfunctions promptly, minimizing disruption to the guest experience
- Ensure that beam projectors, computers, media servers, network servers, CCTV, and exhibition facilities are maintained in top operating condition
- Develop and execute a proactive maintenance plan for all technical systems
- Diagnose and repair equipment issues independently whenever possible; escalate and report failures and corrective actions to management
- Operational Support
- Provide hands-on operational support across exhibitions and live events as needed
- Work cooperatively with team members to accomplish shared tasks and meet operational goals

Duties and responsibilities are not limited to this . Facility Maintenance &

- Safety Compliance

- Perform routine facility inspections and preventive maintenance, including basic plumbing systems, water leaks, and drainage issues.
- Monitor fire alarm systems and coordinate inspections, maintenance, and troubleshooting with authorized service providers.
- Ensure compliance with OSHA safety standards and applicable FDNY fire safety requirements.
- Operate scissor lifts and other elevated work platforms,



when properly trained and authorized, to perform maintenance on equipment and installations at heights of up to 20 feet.
- Coordinate with licensed contractors and external vendors for specialized repairs and maintenance as needed.

Job Requirements

- Basic knowledge of plumbing systems, including leak detection, drainage, and general troubleshooting.
- Familiarity with fire alarm systems and building fire safety procedures.
- OSHA 30-Hour Construction Safety Training certification preferred.
- FDNY S-95 Certificate of Fitness preferred, or willingness to obtain if required for assigned duties.
- Ability and willingness to operate scissor lifts at working heights of up to 20 feet, with appropriate training and authorization.
- Ability to perform maintenance work at elevated heights while following all applicable safety procedures.
- Proven experience in facility and electronic equipment and exhibition facilities maintenance.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of video content management systems and best practices.
- Strong communication and interpersonal skills.
- Passion for ensuring the smooth operation of facilities and equipment.
- Proven experience in facility and electronic equipment maintenance.
- Ability to work at flexible workdays and hours due to the business hours of museum. Maintenance work will be often done after business hours and may include nighttime work.
- High level of physical fitness and the ability to lift heavy equipment.

This is Salaried Exempt role, Pay range $90,000 to $95,000

Schedule

Rotating shifts required. Availability on weekends and holidays is a must. Maintenance work may be performed after business hours, including at night.

Benefits

- Medical and Vision insurance fully paid by employer
- 401(k) with employer matching
- PTO / PSL
- 20 complimentary museum tickets per quarter

Arte Museum is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. Arte Museum considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

📌 [ARTE MUSEUM New York] Technical Operations Team Leader (Alwal)
🏢 d'strict
📍 Alwal