Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills: Data Engineering
Good to have skills: NA
Minimum Experience: 7.5 year(s) of experience is required
Educational Qualification: 15 years full time education
Summary As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system stability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and project goals.
Skilled & Technical Skills
- Must To Have Skills: Proficiency in Data Engineering.
- Strong knowledge of data pipeline development and maintenance.
- Experience with cloud-based data storage and processing platforms.
- Ability to troubleshoot complex data integration and transformation issues.
- Familiarity with scripting languages and automation tools to streamline support tasks.
- Understanding of database management and data warehousing concepts.
Additional Information
- The candidate should have minimum 7.5 years of experience in Data Engineering.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.