Job highlights

- Bachelor of Engineering or Technology with expertise in Azure Database for MySQL, Middleware Administration, and Data Migration Testing

- Provide L1/L2 onsite IT support, manage endpoint devices and user accounts, troubleshoot hardware/software issues, support Google Workspace and AV conferencing, coordinate with global IT teams, and maintain IT asset compliance

Job DescriptionThe Local IT Support Specialist (JL5) will provide onsite IT support to end users, manage workplace technology, support endpoint management solutions, and ensure smooth day-to-day IT operations. The role requires solid technical expertise, excellent communication skills, and a customer-focused approach.

Roles ResponsibilitiesKey Responsibilities

- Provide L1/L2 support for desktops, laptops, mobile devices, printers, and peripherals.

- Support Google Workspace applications (Gmail, Drive, Meet, Docs, Sheets).





- Manage user accounts, access requests, and endpoint devices.

- Troubleshoot hardware, software, connectivity, and collaboration tool issues.

- Support meeting room and audio/video conferencing technologies.

- Coordinate with global IT teams and vendors for issue resolution and infrastructure support.

- Maintain IT assets and ensure compliance with security standards.

Educational RequirementBachelor of Engineering,Bachelor Of Technology

Preferred SkillsTechnology->Cloud->Databases on Azure->Azure Database for MySQL,Technology->Middleware Administration->Middleware Administration-Others,Technology->Testing Technologyes->Data Migration Testing Technology

Service LineCloud Infrastructure Services

📌 AL- CISEMEAMS Professional (Pune)
🏢 Infosys
📍 Pune