Company Description IBS Software is a leading travel technology company focused on AI-native travel intelligence that supports smarter, faster, and more resilient decision-making across the travel ecosystem. The company delivers core technology solutions for global travel brands, including airline retailing, passenger services, loyalty, fleet, hub and crew operations, and cargo management. IBS Software also provides cloud-native platforms for hotels and cruise lines, helping customers modernize and scale their operations.

With 17 offices worldwide, the company offers a dynamic, international work environment for professionals interested in aviation, travel, and advanced technology.

Role Description This is a full-time, on-site role based in Kochi, Trivandrum, Bangalore, Chennai for an Airline PSS NDC Modern Retailing Test Expert. The role involves designing and executing test plans for NDC-based airline retailing solutions and Passenger Service Systems (PSS), including functional, integration, regression, and end-to-end testing.

Responsibilities include validating offer and order management flows, ensuring compliance with airline and industry standards, and identifying defects and improvement areas in modern retailing journeys. The expert will collaborate closely with product managers, architects, developers, and airline business teams to clarify requirements, refine user stories, and ensure high-quality delivery. The role also includes preparing detailed test documentation, supporting user acceptance testing,



and contributing to continuous improvements in test processes, automation coverage, and product quality.

Qualifications

- Candidates should possess robust Communication skills, including clear written and verbal communication and effective collaboration with cross-functional teams.
- Candidates should possess Customer Service and stakeholder management skills, with the ability to understand airline client needs and translate them into quality-focused test scenarios.
- Candidates should possess Airlines and Aviation domain knowledge, ideally with experience in Passenger Service Systems (PSS), NDC, and modern airline retailing workflows.
- Candidates should possess Sales and retailing process awareness, including familiarity with offer, order, ancillaries, fare rules, and distribution channels.
- Candidates should possess strong analytical and problem-solving skills, with attention to detail in test case design, defect analysis, and root cause identification.
- Candidates should possess experience with software testing methodologies, test management tools, and preferably API testing and automation frameworks.
- A bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is preferred; relevant airline or travel technology certifications are an advantage.
- Prior experience in airline or travel technology QA, especially in NDC, PSS, or retailing platforms, and the ability to work in an on-site, fast-paced agile environment will be beneficial.

📌 Airline PSS NDC Modern retailing test expert (Bengaluru)
🏢 IBS Software
📍 Bengaluru