Electronic Flight Report (EFR) Management

- Own and manage the end-to-end EFR process across the Inflight Services function.

- Monitor EFR submissions for completeness, accuracy, and timely closure.

- Categorize, analyze, and track operational issues reported through EFRs.

- Coordinate with relevant departments to ensure timely investigation and closure.

Analytics, MIS &

- Reporting

- Develop, maintain, and automate operational dashboards and MIS reports.

- Generate daily, weekly, monthly, and ad hoc reports for IFS leadership.

- Analyze operational performance data and identify trends, risks and opportunities.

- Track department KPIs and prepare performance scorecards.

Governance &

- Performance Monitoring

- Monitor action item closures arising from audits, reviews, meetings and operational reports.

- Maintain governance trackers and ensure adherence to timelines.

Business Reviews &

- Leadership Support

- Prepare presentations, business review packs, management reports and executive summaries.

- Support annual planning, budgeting and strategic review exercises.





Process Improvement &

- Automation

- Identify opportunities for process simplification, digitization and automation.

- Participate in projects related to operational efficiency and continuous improvement.

Administration &

- Coordination

- Provide administrative support to IFS leadership.

- Coordinate meetings, minutes and action trackers.

- Maintain departmental records, trackers and documentation.

Stakeholder Management

- Liaise with internal departments for data collection and action tracking.

- Act as a central coordination point for operational reporting and analytics.

Key Deliverables

- Timely EFR analysis and closure tracking;

- Accurate MIS and dashboard reporting

- KPI scorecards

- Leadership presentations

- Governance trackers

- Process improvement initiatives

- Administrative support to IFS leadership.

Location:

Akasa Air Head Office - Lower Parel - Mumbai

📌 Admin Executive - Inflight Services - Mumbai
🏢 Akasa Air
📍 Mumbai