Collectors for Accounts Receivable process

1. Collections Management

- Monitor and manage aging reports to identify overdue accounts.
- Initiate collection calls, emails, and follow‑ups to ensure timely payment.
- Maintain detailed records of customer interactions and commitments.
- Escalate delinquent accounts as per company policy.

2. Customer Account Management

- Review customer credit limits and payment history.
- Work with customers to resolve disputes, short payments, or deductions.
- Provide account statements, invoices, and required documentation upon request.
- Build strong customer relationships to support timely payments.

3. Billing & Reconciliation

- Validate billing accuracy and ensure invoices are correct and complete.
- Reconcile customer accounts, investigate discrepancies, and process adjustments.
- Collaborate with billing and sales teams to resolve pricing or tax issues.

4. Reporting & Documentation

- Prepare weekly/monthly AR aging reports for management.




- Track collection performance metrics (DSO, overdue %, recovery rate).
- Document all collection efforts and maintain internal audit‑ready records.

5. Cross‑Functional Collaboration

- Work closely with Sales, Customer Service, and Finance on account issues.
- Support month‑end closing activities for AR.

Assist in improving AR processes and collection strategies Required Skills & Qualifications

Technical Skills

- Robust understanding of AR principles and collection processes.
- Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
- Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Soft Skills

- Excellent communication and negotiation skills.
- Strong customer service and relationship‑building ability.
- Detail‑oriented, organized, and able to manage high volumes.

Ability to work under pressure and meet deadlines.

📌 ACCOUNTS RECEIVABLE (Pune)
🏢 Zensar
📍 Pune