Bengaluru Airport Services Limited (BASL) Is Hiring For Customer Service Officer - Bangalore (Terminal 2) - APPLY NOW!!!
Senior Customer Service Agent is responsible to perform the day to day operational activities of Care by BLR services. Attend to passengers according to Care by BLR standards, expectations, procedures and SLA. Handle and manage guest enquiries and provides excellent hands on customer services to exceed passengers expectations. Conduct regular checks of our services, report and record maintenance and cleaning requirements.
- Provide excellent customer service to customers.
- Handle and ensure accurate records of cash flows and receipts.
- Preparing daily operation reports and shift closing reports.
- Report any incidents, complaints and customer feedbacks to supervisor, duty manager