Hotel Manager The Urban Mango Hotel | Meera Marg, Jaipur, Rajasthan Job Type: Full time Experience: Freshers and Experienced Candidates Both Can Apply Industry: Hospitality / Hotel Management Location: Meera Marg, Jaipur Job Description The Urban Mango Hotel is looking for a responsible, well-organised and customer-oriented Hotel Manager to oversee daily hotel operations and ensure a comfortable, pleasant and memorable experience for our guests. We welcome applications from both freshers who are eager to learn and experienced candidates with a background in hotel management or hospitality. The ideal candidate should have good communication skills, a polite and professional attitude, a presentable personality and the ability to handle guests and staff with courtesy, patience and confidence. Key Responsibilities 1. Manage and supervise the day-to-day operations of the hotel. 2. Welcome guests warmly and ensure a smooth check-in and check-out experience. 3. Handle guest enquiries, requests, feedback and complaints professionally. 4. Coordinate with housekeeping, reception and other departments to maintain hotel standards. 5. Ensure cleanliness, hygiene and proper maintenance of guest rooms and common areas. 6. Manage room bookings, reservations, guest records and billing. 7. Maintain professional relationships with guests and ensure high-quality customer service. 8. Supervise staff attendance, discipline, performance and daily responsibilities. 9. Handle guest-related situations calmly, politely and efficiently. 10. Ensure that hotel policies, rules and service standards are properly followed. 11. Maintain daily reports,



records and other administrative responsibilities. 12. Focus on guest satisfaction and the overall reputation of the hotel. Eligibility & Required Skills - Freshers and experienced candidates are welcome to apply. - Must be able to read, write and speak English and Hindi confidently. - Good verbal and written communication skills. - Must have polite communication skills and professional hospitality etiquette. - Ability to interact respectfully with guests from different backgrounds. - Should have a pleasant personality, positive attitude and professional appearance. - Good problem-solving and decision-making abilities. - Must be responsible, punctual, disciplined and well-organised. - Basic computer knowledge is preferred. - Previous experience in hotel management, front office or hospitality will be an added advantage. Personal Qualities We Are Looking For - Guest-friendly and service-oriented attitude. - Excellent manners and professional behaviour. - Patience and the ability to handle difficult situations gracefully. - Leadership qualities and team-management skills. - Honesty, dedication and a willingness to learn. - Ability to maintain professional boundaries and hospitality standards. Who Should Apply? Candidates who are passionate about hospitality, enjoy interacting with people and are committed to providing excellent guest service are encouraged to apply. At The Urban Mango Hotel, we believe that excellent hospitality begins with a warm welcome, respectful communication and attention to every guest's comfort.

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

- Food provided
- Paid sick time

Work Location: In person

📌 Front Office (Jaipur)
🏢 The Urban Mango Hotels
📍 Jaipur