Team Lead, Telecalling and Partner Activation (Gurugram)

Team Lead, Telecalling and Partner Activation (Gurugram)

09 Nov
|
Travesla
|
Gurugram

09 Nov

Travesla

Gurugram

About Travesla

Travesla is a General Sales Agent (GSA). We represent airlines, travel tech companies and DMCs, and help them go to market in India.

The role

We are setting up a calling unit that works under the name of one of India's leading travel agencies. The unit's job is to activate a travel tech product among that agency's network of sub-agents.

You will lead the team and make calls yourself every day. You will hire 2 to 3 telecallers in your first weeks, train them, and set the daily routine. As the team settles in, your own calling share drops and your coaching and reporting share grows.

What you will do

- Hire and onboard 2 to 3 telecallers.
- Set daily call targets and review them with each caller.
- Make outbound calls to sub-agents in the partner agency's name, and follow up by phone and email.
- Take inbound calls and answer sub-agent queries.
- Write call scripts and objection handling with our team, and revise them as you learn what works.
- Keep the CRM and daily activity tracker accurate.




- Send a weekly summary and a monthly report to the leadership team.
- Pass on sub-agents who need an in-person visit to our field sales team.
- Cover absences so the unit keeps running.

What we are looking for

- 3 to 5 years in B2B telecalling, inside sales or partner support, with at least 1 year leading a team.
- A record of meeting call and conversion targets yourself.
- Fluent English and Hindi.
- Working knowledge of a CRM and Excel or Google Sheets.
- Explicit email writing.
- Experience hiring and training callers.
- Travel industry experience is preferred but not required.

What we offer

- Fixed salary of ₹45,000 per month, plus a performance incentive of up to 15% linked to monthly targets.
- Direct access to the founder.
- A chance to build the unit from the start, with room to lead a larger team as it grows.

📌 Team Lead, Telecalling and Partner Activation (Gurugram)
🏢 Travesla
📍 Gurugram

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