JOB DESCRIPTIONJob Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities
Achieve collections target by visiting customers/agency.
Empanelment with DCA's/to hire DCA's
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) management
Develop and implement strategies to improve collection rates.
Case to Case tracking
Resolution at per AOP within agreed timelines
Portfolio Management
Debt Collection Strategy
Target Achievement
Regulatory Compliance
Reporting and Analysis
Risk Management
Team Leadership
Vendor Management
Co-ordinating with internal and external clients

Required Qualifications and Experience
Achieve collections target by visiting customers/agency.




Empanelment with DCA's/to hire DCA's
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) management
Develop and implement strategies to improve collection rates.
Case to Case tracking
Resolution at per AOP within agreed timelines
Portfolio Management
Debt Collection Strategy
Target Achievement
Regulatory Compliance
Reporting and Analysis
Risk Management
Team Leadership
Vendor Management
Co-ordinating with internal and external clients

Locations
Job Level: GB01
Job Title: Senior Executive - Debt Management Services - Recoveries, Consumer - GCL, SF, Consumer - GCL, SF
Job Location Country: India
State: MADHYA PRADESH
Region: North
City: Indore
Location Name: Indore
Tier: Tier 1

📌 Senior Executive Debt Management Servi Indore
🏢 Bajaj FinServ
📍 Indore