Assistant Manager / Executive – Technical Support (Drives & Automation)

About the Role

We are seeking enthusiastic and driven candidates to join our Technical Support Drives & Automation team. You will be responsible for providing application engineering, technical support, commissioning and servicing of electronic products, while ensuring timely resolution of customer issues. The role requires a proactive approach to troubleshooting, application development, and delivering reliable technical solutions to customers and internal teams.

Role Locations: Chakan (Pune)

Responsibilities
Service visit to customer site for commissioning of inverters.
Online (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics.
Onsite service of SEW’s electronics products and resolving the complete problem in time.
Maintaining Service documentation for all Service conducted.
First line of contact for Germany on information related to application & technical support of electronics products – (Jointly Manager D&A;).




Application engineering – Developing recent application’s for complete drive management-(jointly Manager D&A;).
Assisting the repair department on Critical issue/ crisis situation.
Technical support for switching cabinets through local vendors according to the customer requirement.
Maintain the Service center and all the required tools, tackles, equipment in valuable working condition and timely maintenance/ calibration of the same.
Training on & off the customer site and SEW employees on service and application development.
Maintenance of Quality Manual System

Qualifications
Education: BE/B.Tech - Electrical (EE), Electrical & Electronics (EEE), Instrumentation engineering from reputed institute. (Other branches, please excuse)
Experience: 5+ years in similar role handling VFD, Servo motors, PLC programming for customer applications.
Essential Skills: Service or maintenance in drives and automation products. Valuable Communication

We look forward to your application!

📌 Assistant Manager/executive – Technical Support D&a Chakan (India)
🏢 SEW-EURODRIVE India Private
📍 India