SkillsBee Academy is a career-focused professional learning platform offering industry-oriented training programmes designed to equip individuals with practical skills and enhance their career opportunities.
We are looking for a confident, energetic, and communication-oriented Telecaller to join our team. The candidate will be responsible for contacting prospective students, generating interest in our training programmes, handling course enquiries, and scheduling follow-ups to support the admissions team.
Key Responsibilities
Make outbound calls to prospective students and potential leads.
Handle incoming enquiries regarding courses and training programmes.
Communicate course details, perks, fees, and admission procedures.
Generate interest among prospective students and identify potential admissions.
Follow up with leads through calls and WhatsApp.
Schedule counselling sessions and coordinate with Academic Counsellors.
Maintain accurate call records, lead details, and follow-up status in CRM.
Handle basic objections and address student queries professionally.
Achieve daily and monthly calling and lead-conversion targets.
Requirements & Qualifications
Bachelor's degree in any discipline.
1–3 years of experience in telecalling, telesales, or customer interaction.
Experience in the EdTech or education industry is preferred.
Excellent fluency in spoken English is mandatory.
Strong verbal communication and interpersonal skills.
Confident telephone etiquette and professional conversation skills.
Ability to engage prospective students and maintain meaningful conversations.
Basic computer knowledge and familiarity with CRM tools.
Target-oriented approach with good follow-up skills.
Preferred Candidate Profile
Clear, fluent, and confident English communication.
Pleasant telephone manner and active listening skills.
Ability to handle high-volume calls.
Self-motivated, disciplined, and result-oriented.
Prior experience handling educational course enquiries will be an added advantage.
What We Offer
Market-competitive salary.
Performance-based incentives.
Qualified growth opportunities.
Supportive and team-oriented work environment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund