We are looking for a dedicated and customer-focused Software Implementation & Customer Support Executive to join our team. The candidate will be responsible for software installation, implementation, customer training, and providing technical support to ensure smooth software operations.

Key Responsibilities
Install, configure, and implement ERP, Billing, and Business Management Software at customer locations.
Provide software demonstrations and customer onboarding.
Train customers on software features and functionalities.
Handle customer support queries through phone, WhatsApp, and remote support.
Troubleshoot software issues and provide timely solutions.
Coordinate with the development team for bug fixing and technical issues.
Assist customers with data entry, master setup, and initial configuration.




Maintain customer relationships and ensure customer satisfaction.
Provide onsite and remote support whenever required.

Qualifications & Skills
Degree / Diploma in Computer Science, IT, or any related field preferred.
Valuable communication and customer-handling skills.
Basic computer knowledge and troubleshooting skills.
Knowledge of ERP, Billing, or Accounting Software is an advantage.
Basic SQL / Database knowledge is preferred.
Ability to learn current software applications quickly.
Positive Malayalam and English communication skills.
Willingness to travel to customer locations if required.

Pay: ₹5,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Software Testing & Customer Support Ramanattukara
🏢 Aalim Systems
📍 Ramanattukara