Job Summary Freshers / Experienced Candidates We are looking for a Collection Executive to manage customer follow-ups and ensure timely repayment of outstanding loan amounts. The role involves handling customers through calls, maintaining proper follow-up records, and achieving assigned collection targets.

Key Responsibilities • Contact customers through phone calls regarding pending/outstanding payments.
Follow up with customers on PTP (Promise to Pay) commitments and ensure timely payment.
Achieve assigned daily, weekly, and monthly collection targets.
Maintain accurate records of customer interactions, commitments, and collections.
Handle customer queries professionally and provide appropriate payment-related information.
Follow the company’s collection process, policies, and communication guidelines.
Escalate difficult or unresolved cases to the Team Leader/Reporting Manager.
Ensure professional and respectful communication with customers at all times.
Submit daily collection and follow-up reports as required.

Key Performance

Indicators (KPIs)



• Collection Amount • PTP Achievement & Completion • Cases Handled • Target Achievement • Follow-up Effectiveness • Quality and Accuracy of Customer Records Requirements • Positive communication and convincing skills.
Basic knowledge of computers and MS Office.
Ability to handle customer conversations professionally.
Target-oriented and willing to work in a rapid-paced setting.
Freshers can apply.
Knowledge of Hindi, Kannada, English, or other regional languages will be an advantage.

Working Conditions • No field visits required.
Work is primarily office-based and through calling/online communication.
Working schedule as per company policy.

Skills Communication | Negotiation | Customer Handling | Follow-up | Target Orientation | Problem Solving | Basic Computer Skills

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Collection Executive Koramangala (India)
🏢 Vizzve Microseva Foundation
📍 India