Role & responsibilities
Work on Freshdesk CRM customization and enhancements OR
Develop and customize Salesforce CRM functionalities.
Write JavaScript and Node.js code.
Develop REST APIs and integrate them with CRM platforms.
Handle end-to-end development, including deployment.
In straightforward terms: They need developers, not people who just use Freshdesk or Salesforce for ticket management, customer support, or CRM administration