All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
helping customers choose the right product for their requirements and budget
handling customer concerns and complaints in a timely manner
informing customers of upcoming promotions or deals
establishing a positive rapport with all clients and customers in person or via phone

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages:
Cell phone reimbursement

Experience:
B2B sales: 1 year (Preferred)

Work Location: In person

📌 Customer Support Agent Noida
🏢 Tenacious Hub
📍 Noida