Job ID: 10654BR
Location: India-Bangalore
Work Setup: Onsite
Job Category: Customer Support
Posting Date: May 21, 2026
Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
Collaborate with internal teams, including product engineering and management, to resolve complex cases.
Research and troubleshoot customer questions, ensuring accurate and timely solutions.
Maintain detailed records of customer interactions and case resolutions.
Share knowledge and best practices with team members to foster a cooperative workplace.
Strive to exceed customer expectations by delivering world-class service.
Continuously develop product and industry knowledge to enhance support capabilities.

Required Qualifications:




Excellent time management and organizational skills.
Strong listening and communication skills, both oral and written.
Demonstrated ability to problem solve and troubleshoot customer issues.
Self-motivated and proactive team player with a collaborative mindset.
Desire to provide outstanding customer service and exceed expectations.
Work experience in accounting/finance or a related college degree.

Preferred Qualifications:
Prior customer service experience of 2+ years.
Experience supporting accounting or finance software products or Accounting degree.
Ability to adapt quickly to current technologies and processes.

📌 Accounting Customer Support Analyst Bengaluru (India)
🏢 Deltek
📍 India