08 Nov
|
QRN Services Hiring For Customer Support
|
Bengaluru
08 Nov
QRN Services Hiring For Customer Support
Bengaluru
We are hiring for the Customer Support Executive Kudlu Gate, Bangalore.
Work Location: Kudlu Gate, Bangalore
Eligibility Criteria
Qualification: Any Graduate/Undergraduate
Freshers are eligible to apply.
Good communication skills in Hindi and English.
Immediate joiners preferred.
Working Details
Rotational shifts
Rotational week-offs
Work from Office
Significant Notes
Candidates must be available to join immediately.
Key Responsibilities
Handle customer complaints and escalations professionally.
Understand customer concerns and provide appropriate solutions.
Coordinate with internal teams for resolving customer issues.
Handle dissatisfied and irate customers with patience.
Ensure timely resolution of complaints within defined TAT.
Maintain records of customer complaints and resolutions.
Follow company policies and quality guidelines.
Ensure a positive customer experience and customer satisfaction.
Required Skills
Excellent communication skills (verbal and written).
Positive listening and problem-solving skills.
Customer-handling and interpersonal skills.
Ability to remain calm under pressure.
Basic computer knowledge and MS Office skills.
Positive attitude and willingness to learn.
Positive coordination and follow-up skills.
Interested candidates, please share your updated resume to proceed with the screening process.
Industry BPO / Call Center Department Customer Service (International)
📌 Customer Support Bengaluru
🏢 QRN Services Hiring For Customer Support
📍 Bengaluru