Work Schedule: 5 days working rotational shift, 2 days rotational week off
About the Role
We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team for our client at Manyata Tech Park, Bangalore office. This role requires interacting with international customers/clients over calls, so exceptional communication skills are a must.
Key Responsibilities
Handle inbound/outbound calls for international customers in a professional manner
Resolve customer queries and provide accurate information in a timely manner
Maintain high standards of service quality and customer satisfaction
Document customer interactions and update records accurately
Collaborate with team members and escalate issues when necessary
Meet individual and team performance targets (quality,
productivity, SLAs)
Required Skills & Qualifications
Exceptional verbal communication skills in English (fluency, clarity, and neutral/international accent preferred)
Strong listening and problem-solving skills
Ability to work in a rapid-paced, target-driven setting
Comfortable working 5 days a week with rotational week offs (including weekends, as applicable)
Prior experience in an international voice process is a plus, but freshers with excellent communication skills are welcome to apply
Basic computer proficiency
Work Location Manyata Tech Park, Bangalore (Work from office)
How to Apply Interested candidates can share their resumes at: