Reporting To: Shift Supervisor / Assistant Restaurant Manager
Job Summary
Responsible for delivering excellent customer service, preparing and serving food and beverages, maintaining café hygiene, and supporting daily café operations.
Key Roles & Responsibilities
Greet customers, take orders, and ensure a pleasant guest experience.
Prepare and serve coffee, beverages, and food items as per company standards.
Operate POS systems and handle billing accurately.
Maintain cleanliness and hygiene across the café.
Ensure proper storage, handling, and replenishment of stock.
Follow food safety guidelines and company SOPs.
Support the team during peak hours and daily operations.
Maintain grooming, punctuality, and discipline.
Required Skills & Qualifications
Minimum 10th / 12th pass.
Freshers can apply; café or hospitality experience will be an advantage.
Positive communication and customer-handling skills.
Positive attitude, teamwork, and willingness to learn.
Interest in coffee, food, and hospitality.
Working Conditions
9 hours duty (including 1-hour meal break).
6 working day
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages
Cell phone reimbursement
Commuter assistance
Versatile schedule
Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Service Team Member Chembur
🏢 Coffee Island
📍 Chembur
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