Key Responsibilities & Skills:
Support EUC, desktop services, and end-user IT infrastructure.
Basic knowledge of networking concepts, including MPLS, VPN, Firewalls, DNS, and DHCP.
Knowledge of Citrix Workspace and VDI platforms.
Understanding of Offshore Delivery Center (ODC) operations and end-to-end lifecycle management.
Handle ITSM processes, including Incident, Change, and Problem Management.
Troubleshoot desktop, connectivity, and infrastructure-related issues.
CCNA certification is preferred.
Experience:
L1: 1 ,3 years
L2: 3,5 years
📌 Euc Hands And Fleet Support Engineer Mumbai (India)
🏢 Akana Services
📍 India
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