We are looking for an experienced Export Back Office Executive to manage export documentation, international customer coordination, order processing, and shipment follow-ups.
Key Responsibilities
Handle export inquiries and coordinate with international customers.
Prepare quotations, Proforma Invoices (PI), Commercial Invoices, and Packing Lists.
Manage export documentation and shipping-related formalities.
Coordinate with CHA, freight forwarders, and logistics partners.
Track export orders, shipment schedules, and delivery status.
Coordinate with internal departments for order processing and dispatch.
Follow up with overseas customers regarding payments and outstanding invoices.
Maintain export records, sales reports, and MIS documentation.
Preferred Experience
Candidates from manufacturing, engineering, or heavy machinery industries will be preferred.
Knowledge of international logistics and shipping procedures.