Key Responsibilities • Make outbound calls to customers regarding overdue personal loan accounts.
Follow up with customers for pending EMI and loan repayments.
Negotiate payment commitments and encourage timely repayments.
Record customer interactions, payment commitments, and follow-up details in the CRM system.
Resolve customer queries related to loan payments professionally.
Ensure compliance with company policies and regulatory guidelines during collection activities.
Coordinate with internal teams for payment updates and account resolution.
📌 Debt Recovery Agent New Delhi (India)
🏢 B. P. Securities (india)
📍 India
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