Conduct interviews, site visits and evidence collection in coordination with field teams.
Review and validate investigation reports submitted by field investigators
Liaise with internal departments (Legal, Risk, DSMG, Compliance) and external agencies for case resolution
Maintain centralized database of investigation cases, outcomes and escalations
Ensure proper documentation and audit readiness of all investigation activities
Identify trends and recurring issues in the region and escalate systemic risks to senior management and regional credit team.
Evaluate and onboard third-party investigation agencies, ensuring quality and compliance.
Conduct regular training and capability building sessions for filed teams.
Use digital tools and platforms for case tracking reporting and analysis.

Pay: ₹500,000.00 - ₹650,000.00 per year

Perks:
Cell phone reimbursement
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Field Investigation Coordinator Auto Loan Departement Chennai
🏢 O3Hire
📍 Chennai