We are looking for English-speaking Customer Service Representatives to join our growing support team. You will assist customers through chat and/or calls, provide accurate information, and ensure a positive customer experience.

This is a fully remote position, suitable for candidates who are comfortable working independently and communicating with international customers.

Responsibilities
Handle customer inquiries via chat and/or phone calls
Resolve customer concerns professionally and efficiently
Provide accurate information about services and processes
Maintain a positive and customer-focused attitude
Escalate complex cases when necessary
Follow company guidelines and quality standards

Requirements
Valuable English communication skills (spoken and written)
Stable internet connection and personal laptop/PC




Customer service mindset and problem-solving skills
Able to work independently in a remote setting
No experience required — training will be provided
High school diploma or above preferred

Job Type: Full time

Pay: ₹283.00 - ₹378.00 per hour

Expected hours: 40.0 per week

Application Question(s)
Where are you from ?
Are you located in India ?

Education
Higher Secondary(12th Pass) (Preferred)

Experience:
Customer service: 1 year (Preferred)

Language:
English (Preferred)

Shift availability:
Overnight Shift (Preferred)

Work Location: In person

📌 Hiring Customer Service Representative Remote In India Bengaluru
🏢 Softel solutions
📍 Bengaluru