Hiring for Team Lead || Hyd & Bangalore || Immeiate Joiner ||

Team Lead - Customer Support Operations ( International Voice )

Location: Bangalore

Qualification: Graduate

Salary:7.5 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:

Looking for International BPO Voice exp
Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.
Handle customer escalations and ensure timely resolution.
Monitor daily operations and maintain service quality standards.

Team Lead - Customer Support upselling Cross selling

Location: Bangalore

Qualification: Graduate

Salary: 7 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:
Looking for international exp into upselling and cross selling into Sales ( Product sales )
Planning sales strategies and Target orented goals
Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.




Handle customer escalations and ensure timely resolution.
Monitor daily operations and maintain service quality standards.
Analyze performance metrics and implement improvement plans.
Support employee engagement, coaching, and attrition management.
Team Lead - Customer Support Retail Banking ( Hyd )

Location: Hyderabad

Qualification: Graduate

Salary: 8 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:
Looking for International exp into Retails banking
Solving the queries realted to banking related , credit card , charges, acounts etc
Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.
Handle customer escalations and ensure timely resolution.
Mainting valuable NPS
Monitor daily operations and maintain service quality standards.
Analyze performance metrics and implement improvement plans.

Intrested Candidates can Apply will reach out to them

📌 Hiring For Team Lead Hyd & Bangalore Location Wfo Bengaluru
🏢 AXIS SERVICES
📍 Bengaluru