Coordinate and schedule maintenance, repairs, and service visits for UPS systems, inverters, and batteries.
Track service requests and ensure timely resolution by company standards and customer expectations.
Handle customer complaints with professionalism and ensure effective follow-up to guarantee service satisfaction.
Maintain accurate records of service schedules, customer interactions, and job completions.
Communicate proactively with customers regarding service timelines, updates, delays, and follow-ups.
Collaborate with technicians and field service engineers to allocate tasks efficiently and resolve issues promptly.
Monitor inventory and order necessary parts or materials required for service jobs.
Generate service reports and assist with invoice preparation, if required. Order Processing

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:
Cell phone reimbursement
Paid sick time
Provident Fund

Work Location: In person

📌 Service Coordinator Sanpada (India)
🏢 Intermax services
📍 India