Patient Greeting : Welcome all arriving patients and visitors with empathy and professionalism; guide them to the correct department, doctor, or ward.
Registration & Scheduling: Register recent patients, update demographic and medical files in the hospital software/EMR, and schedule or reschedule doctor appointments.
Call Management: Answer, screen, and route incoming multi-line phone calls; address routine inquiries regarding doctor timings, visitor policies, and hospital services.
Billing & Cash Collection: Handle initial patient billing, collect consultation/procedure fees, issue receipts, and assist with insurance documentation or cashless claims coordination.
Inter-Departmental Coordination: Communicate seamlessly with nurses, lab technicians, and doctors to minimize patient wait times (TAT).
Qualifications & Requirements
Education:



Bachelor’s degree or Diploma in Hospital Administration
Experience: 1 to 2 years of experience as a Front Office Executive, Medical Receptionist.
Language Skills: Proficiency in English and Tamil (ability to speak additional local languages is an advantage).
Technical Skills: Basic computer literacy, with MS Office, and experience using Hospital Management Software (HMS) .
Soft Skills: Solid interpersonal communication, patience, active listening, multitasking abilities.
Shift: Rotational shifts / Day shift/Night shift

Pay: ₹16,000.00 - ₹18,000.00 per month

Advantages:
Paid sick time
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist T Nagar (India)
🏢 Atlantis Healthcity
📍 India