Key ResponsibilitiesSupervise and coordinate daily floor operations. Welcome guests and ensure excellent customer service. Take food and beverage orders and ensure timely service. Handle guest complaints and resolve service-related issues.
Assign duties and monitor the performance of service staff. Coordinate with the kitchen and bar teams for smooth operations. Ensure proper table setup, cleanliness, and hygiene standards. Monitor staff grooming and discipline.
Ensure compliance with SOPs and service standards. Support upselling and revenue generation.
Required Skills & QualificationsMinimum 2–4 years of experience in F&B; service. Previous experience as a Captain or Senior Associate preferred. Positive communication and interpersonal skills. Solid leadership and team-handling abilities. Knowledge of food menus, beverages, and service standards. Ability to handle guest complaints professionally. Well-groomed with a positive attitude.
📌 Food And Beverage Captain Bengaluru (India)
🏢 VRO Hospitality
📍 India
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