We are looking for a hands-on Senior IT Operations Engineer with robust experience in Microsoft 365, Exchange Online, SharePoint, Intune, Entra ID/Active Directory, Windows Server, and enterprise application support.

You will manage day-to-day IT operations, troubleshoot complex issues, support application and infrastructure migrations, and act as a senior technical escalation point for the Service Desk.

Key Responsibilities
Administer and support Microsoft 365, Exchange Online, SharePoint Online, Teams, and Entra ID.
Manage endpoints using Microsoft Intune, including policies, application deployment, and compliance.
Support Active Directory, SSO, MFA, Conditional Access, and Windows Server environments.
Handle enterprise application administration, installation, upgrades, and troubleshooting.
Act as an L3/escalation point for complex Service Desk issues.
Support Microsoft 365, application, database, and infrastructure migrations.
Provide basic administration and troubleshooting support for Microsoft Azure.
Monitor system performance and perform incident troubleshooting and root cause analysis.
Automate routine IT administration tasks using PowerShell.




Work with global IT teams, vendors, and internal stakeholders.

Required Skills
7+ years of experience in IT Operations, System Administration, Infrastructure, or Application Support.
Strong hands-on experience with:
Microsoft 365 Administration
Exchange Online
SharePoint Online
Intune / Endpoint Management
Entra ID / Active Directory
Windows Server
PowerShell
Enterprise Application Administration
Basic knowledge of Azure administration.
Experience with IT migrations and Service Desk escalations.
Good troubleshooting, communication, and stakeholder management skills.
Familiarity with SQL Server and ITIL processes is preferred.

Ideal Candidate A hands-on Microsoft IT Operations skilled who can manage Microsoft 365 settings, endpoints, identities, applications, and complex technical escalations while supporting migration and modernization projects.

Core skills: M365 | Exchange Online | SharePoint | Intune | Entra ID | Active Directory | Windows Server | PowerShell | Application Support | Azure

📌 Information Technology Operations Engineer Chennai (India)
🏢 Cherry Bekaert
📍 India