responsibilities: Resolving billing issues using query solving techniques and providing transparent and concise information. Answering questions about billing or services.
Manage
International inbound customer calls with a focus on providing exceptional service and resolving inquiries. Listen actively to customer needs, concerns, and feedback, and respond appropriately. Accurately document customer interactions and update records in the CRM system. Collaborate with team members and other departments to resolve complex issues
📌 International Voice Process Agent Pune
🏢 CareerGenix Consultancy
📍 Pune
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