Binated is looking for enthusiastic and customer-focused Client Services Representatives to join our team in Aundh, Pune.
If you have strong English communication skills, a customer-first mindset, and are comfortable working in a US night shift, we would love to hear from you!
Job Details
Position: Client Services Representative
Location: Aundh, Pune (Work from Office)
Employment Type: Full time, Permanent
Process: Blended (Email, Chat & Voice)
Shift: Permanent US Night Shift
Working Days: 5 days a week (Rotational Weekly Offs)
Salary Package
Freshers: Starting from 2.15 LPA CTC
Experienced Candidates: Up to 4 LPA CTC, depending on relevant experience
Key Responsibilities
Handle international customer queries through email, chat, and voice channels.
Address customer concerns professionally and ensure timely resolution.
Coordinate with internal teams to resolve customer issues effectively.
Maintain accurate customer records and follow established processes.
Deliver a positive customer experience through effective communication and problem-solving.
Eligibility & Requirements
Graduate in any discipline.
Valuable written and verbal English communication skills.
Basic knowledge of MS Office and computer operations.
Strong interpersonal, analytical, and problem-solving skills.
Willingness to work in a permanent US night shift.
Comfortable with a blended support process and work-from-office setup.
Benefits
Health Insurance
Provident Fund (PF)
Paid Time Off
Leave Encashment
Benefits are subject to applicable eligibility criteria and company policies. Please note that the salary mentioned is CTC and not the in-hand salary. Applicable statutory contributions and payroll deductions will apply.
How to Apply Interested candidates can share their updated CV at: [HIDDEN TEXT]
Email Subject: Client Service Representative - US Shift
If you are passionate about customer service and looking to build your career in an international customer support environment, this could be the right chance for you!
Apply today and take the next step in your career with Binated!
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📌 Csr Client Support Associate Us Process Pune
🏢 Binated
📍 Pune
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