Job Title: International Voice Process Executive Industry: BPO / Customer Support Process: International Voice (Inbound / Outbound) Experience: Freshers and Experienced Qualification: Any Graduate / Undergraduate
Job ResponsibilitiesHandle incoming and outgoing international customer calls.
Provide skilled customer support to international clients.
Resolve customer queries, complaints, and service-related issues.
Understand customer requirements and provide appropriate solutions.
Maintain high customer satisfaction and service quality.
Follow company policies, procedures, and communication standards.
Maintain accurate customer records and update CRM systems.
Achieve performance targets such as call quality, AHT, CSAT, and productivity.




Required SkillsExcellent verbal communication skills in English.
Good fluency, pronunciation, and neutral accent.
Solid listening and problem-solving skills.
Ability to handle customers professionally.
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts, including night shifts.
Ability to work under pressure and meet targets.
Eligibility CriteriaMinimum qualification: 12th pass / Graduate (depending on the company).
Freshers can apply.
Positive English communication is mandatory.
Comfortable working in US, UK, or Australian shifts.

📌 International Bpo Executive Bengaluru
🏢 Glympse human capital services
📍 Bengaluru