Roles and Responsibilities
Provide exceptional customer service to clients through phone calls, emails, or chats.
Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex customer complaints.
Meet performance targets for quality metrics such as CSAT (Customer Satisfaction) and AHT (Average Handling Time).
📌 International Customer Support Executive Bengaluru
🏢 Cognizant
📍 Bengaluru
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