Job Title: Email Support Executive
Department: Customer Support
Experience: Freshers / Experienced
Job Responsibilities:
Handle customer queries and concerns through email.
Provide accurate and skilled responses to customer enquiries.
Resolve customer issues within the defined turnaround time (TAT).
Maintain proper communication and follow-up with customers.
Ensure customer satisfaction through timely and effective email support.
Escalate complex issues to the concerned departments when required.
Maintain proper records of customer interactions.
Required Skills:
Excellent written communication skills in English & HIndi
Positive typing speed with accuracy.
Basic computer knowledge and familiarity with MS Office.
Valuable email drafting and comprehension skills.
Ability to handle customer queries patiently and professionally.
Attention to detail and problem-solving abilities.
Eligibility:
Minimum qualification: Any Graduate.
Freshers and experienced candidates can apply.
Candidates must have valuable written English communication skills.
Interested candidates can apply with their updated resumes.
Pay: Up to ₹27,000.00 per month
Perks:
Commuter assistance
Health insurance
Life insurance
Provident Fund
Experience:
BPO: 1 year (Preferred)
Language:
English (Required)
Location:
Bangalore City, Bengaluru, Karnataka (Required)
Work Location: In person
📌 Email Process Executive Bengaluru (India)
🏢 Vasutti
📍 India
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