Job Purpose

We are seeking an experienced and guest-oriented F&B; Captain to oversee dining operations, manage a team of stewards, and ensure an exceptional dining experience for our guests. The ideal candidate will possess excellent leadership skills, deep knowledge of food and beverage operations, and a robust track record of maintaining high service standards.

Key Responsibilities
Supervise Daily Operations: Oversee the assigned restaurant section or banquet floor, ensuring smooth table rotations, prompt service, and adherence to standard operating procedures.
Team Leadership: Direct, train, and motivate stewards and commis waiters. Assign tasks, manage side-duties, and ensure the team is well-groomed and qualified.
Guest Relations: Greet guests warmly, assist with seating, present menus, and offer detailed recommendations on food and wine pairings.
Order Management: Take accurate food and beverage orders, upsell premium menu items, and ensure seamless communication with the kitchen team.
Issue Resolution: Handle guest complaints, feedback,



and special requests efficiently and professionally to ensure complete guest satisfaction.
Billing & Accuracy: Ensure accurate billing, handle payments securely, and manage the point-of-sale (POS) system efficiently.
Inventory & Hygiene: Maintain strict control over restaurant inventory, cutlery, and operating equipment. Ensure the dining area adheres to safety, health, and cleanliness standards.

Requirements & Qualifications
Education: Diploma or Bachelor’s degree in Hotel Management or Hospitality.
Experience: 2–4 years of experience in F&B; Service, with at least 1 year in a Captain or Senior Steward role within a reputed hotel, resort, or fine-dining restaurant.
Skills: Solid communication and interpersonal skills. Ability to handle high-pressure situations calmly. Proficiency in Micros, IDS, or other restaurant POS software is a plus.
Language: Fluent in English and Hindi. Knowledge of local languages is an advantage.

Pay: From ₹25,000.00 per month

Work Location: In person

📌 F&b Captain Chandigarh
🏢 Em Pee Motors
📍 Chandigarh