Job description:

Job title: Customer Service Technical Advisor Customer Support Executive – Blended Process Non Voice Email Chat Support

Industry: Customer Service / Technical Support / Sales / Customer Support Executive

Job Responsibilities:
Handle customer queries through voice and non-voice channels.
Provide accurate and timely technical and product-related support.
Understand customer requirements and recommend appropriate solutions.
Resolve customer issues professionally while maintaining a high level of customer satisfaction.
Handle international customers with confidence and professionalism.
Follow defined processes, quality standards, and performance metrics.
Maintain accurate records of customer interactions and resolutions.
Coordinate with relevant internal teams when escalation is required.
Identify sales or upselling prospects where appropriate.

Requirements
Minimum 1 year of experience in International Customer Service, Technical Support, or Sales.




Freshers Graduation Can apply with fluent english .
Excellent verbal and written communication skills in English.
Comfortable handling international customers.
Strong troubleshooting, problem-solving, and interpersonal skills.
Ability to work in a blended process (Voice + Non-Voice).
Willingness to work in rotational shifts, including night shifts, if required.
Candidates should be customer-focused, adaptable, and target-oriented.

What We Offer
Competitive salary package.
Skilled growth and career development opportunities.
Training and support to enhance technical and customer service skills.
Positive and professional work environment.

Pay: ₹30,000.00 - ₹46,000.00 per month

Advantages:
Health insurance
Life insurance
Paid sick time

Education:
Bachelor's (Preferred)

Experience:
Customer support: 1 year (Required)

Work Location: In person

📌 Customer Support Voice & Non Voice Email Chat Support Jaipur
🏢 TINGER TECHNOLOGIES
📍 Jaipur