Job Description: Customer Care Executive

We are looking for a customer-focused and professional Customer Care Executive to handle customer inquiries, resolve complaints, and provide excellent customer support. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to manage customer queries efficiently over calls and WhatsApp.

Key Responsibilities:
Handle incoming and outgoing customer calls professionally.
Respond to customer inquiries through phone calls and WhatsApp.
Provide accurate information about company services.
Resolve customer complaints and ensure customer satisfaction.
Follow up with customers regarding bookings, queries, and feedback.
Maintain customer records and update information in the system.




Coordinate with internal teams to resolve customer issues.
Maintain a polite, professional, and customer-friendly approach.

Requirements:
Valuable communication skills in Hindi and English.
Basic computer knowledge and familiarity with WhatsApp.
Valuable listening, problem-solving, and interpersonal skills.
Ability to handle multiple customer queries efficiently.
Previous experience in customer service or a call centre is preferred.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive Andheri West
🏢 Multi Pest Care
📍 Andheri West